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  4. Finished topic button. The screen hangs for like 5-10 seconds

Finished topic button. The screen hangs for like 5-10 seconds

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needs info
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  • Roger RR Offline
    Roger RR Offline
    Roger R
    wrote on last edited by
    #1

    Hey Lizzie, I’m not sure if it’s a beta thing. I’m on three bars here on 4G network but when I hit the finish topic button that hangs for a long time for going back to the learn Page.

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    • Lizzy U.L Offline
      Lizzy U.L Offline
      Lizzy U.
      wrote on last edited by
      #2

      Hey Roger! Thanks for flagging this - this is actually a known intermittent bug that we are working on. @jen-jen can we make sure to update this thread when it has been addressed?

      Lizzy | flip* co-founder

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      • Roger RR Offline
        Roger RR Offline
        Roger R
        wrote on last edited by
        #3

        IMG_6822.png

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        • Roger RR Offline
          Roger RR Offline
          Roger R
          wrote on last edited by
          #4

          And same issue for the last screen 4/4 for this learn module

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          • Roger RR Offline
            Roger RR Offline
            Roger R
            wrote on last edited by
            #5

            IMG_6823.png

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            • J Offline
              J Offline
              Jen
              wrote on last edited by
              #6

              Thanks for your patience, Roger. I've tried this a number of times on our side and haven't been able to make it happen again, which means its been fixed retrospectively or could be specific to a particular device or use case.

              Next time you're in the app, can you try it once more. If it happens again, let me know:

              • The exact steps you took, in order, from the moment you opened the app
              • Platform - iOS or Android
              • The date and rough time it happened

              And if it's stopped happening, that's useful too - let me know and I'll close it off.

              Jen

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              Hello! It looks like you're interested in this conversation, but you don't have an account yet.

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