Use this space if you need technical help or think you’ve found a bug in flip*. When reporting an issue, please include whatever information you can: What you were trying to do What happened What you expected to happen What device you were using Whether you were using the app or web version Whether the problem happens every time Any steps that might help us recreate it Screenshots or screen recordings are extremely helpful where possible, but please check that they don’t contain personal or sensitive information before posting. Don’t worry if you’re unsure whether something is actually a bug. Tell us what happened and we’ll help figure it out. Thank you for helping us squash bugs and improve the experience for everyone.

flip* is constantly evolving, and we’d love your help shaping what comes next. Have an idea? Found something confusing? Wish a feature worked differently? Is there something you’d love to see added in the future? Tell us here. You don’t need to have a fully formed solution. Observations, questions, frustrations and half-baked ideas are all genuinely useful. We want to know what feels intuitive, what feels awkward and what would make flip* more useful in your everyday life. We may not be able to implement every suggestion, but we’ll read and consider everything shared here. Some of our best ideas come directly from the people using flip* every day. Thank you for helping us build something better together.

Living with pain can be isolating, frustrating and incredibly difficult to explain. This is a space for questions, support and honest conversation with people who understand. You might be having a difficult day, looking for perspectives from people who have been there before, or simply needing somewhere to say, “This is hard.” You don’t need to have the perfect question. You don’t need to find a positive angle or tidy your experience into a lesson. Sometimes, simply knowing you’re not the only one can make a difficult day feel a little lighter. Please respond to others with care and kindness. We’re here to listen, share our experiences and support one another, not to judge, diagnose or tell anyone what they should do. We’re glad you’re here.

Found a great book, podcast, article, video, course or other helpful resource? Share it here. We’re always looking for thoughtful, evidence-based and genuinely useful resources that can help us understand pain, symptoms and the wider experience of living with them. When sharing something, it can be helpful to tell us: What the resource is What it covers Why you found it useful Who you think might benefit from it You don’t need to write a formal review. A link and a sentence or two about why you liked it is plenty. We can’t wait to see what’s on your bookshelf, playlist or reading list.